Privacy Policy

Introduction

At quilavornexi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial planning services and visit our website.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

• Personal identification information including name, address, date of birth, and government identification numbers as required for financial services
• Contact details such as email address, phone number, and mailing address for communication purposes
• Information about how you use our website and services, including pages visited and features accessed
• Technical data such as IP address, browser type, device information, and cookies for website functionality

How We Use Your Information

We use the information we collect for the following purposes:

• Provide financial planning services and consultations tailored to your specific needs and circumstances
• Communicate with you about your account, services, and important updates to our offerings
• Improve our services, website functionality, and develop new features based on user feedback
• Comply with legal obligations and regulatory requirements for financial service providers

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Information Sharing and Disclosure

We may share your information in the following circumstances:

• With trusted third-party service providers who assist in delivering our services and maintaining our website functionality
• When required by law, court order, or government agency, or to protect our legal rights and interests
• In connection with a business merger, acquisition, or sale of assets, subject to confidentiality agreements

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage system is completely secure.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Financial records may be retained for extended periods as required by Australian regulations.

Your Privacy Rights

You have the following rights regarding your personal information:

• Request access to personal information we hold about you and receive a copy of that information
• Request correction of inaccurate or incomplete personal information
• Request deletion of your personal information under certain circumstances
• Request transfer of your personal information to another service provider in a structured format
• Object to certain types of processing of your personal information

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content.

For detailed information about our cookie practices, please see our Cookie Policy Cookie Policy

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the updated policy on our website with a new effective date and notify you of significant changes through email or website notice.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at contact@quilavornexi.com or +61 317-274-019.