Terms and Conditions

Last Updated: August 5, 2025

Acceptance of Terms

Welcome to quilavornexi. These Terms and Conditions govern your use of our website and financial planning services. By accessing our website or using our services, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use our website or services.

Definitions

For the purposes of these Terms and Conditions:

  • Service: Refers to our financial planning consultation services, website, and related offerings provided by quilavornexi
  • User or Client: Any individual who accesses our website, uses our services, or engages with our content
  • Content: All information, text, graphics, images, and materials available through our website and services
  • Account: The subscription or service arrangement established between you and quilavornexi for ongoing financial planning services

Use of Our Service

Your use of our service is subject to the following conditions:

Eligibility

  • You must be at least 18 years old to use our services
  • You must have the legal capacity to enter into binding agreements
  • You must comply with all applicable laws and regulations

User Responsibilities

As a user of our services, you agree to:

  • Provide accurate, current, and complete information during registration and consultation processes
  • Maintain the security of your account credentials and notify us immediately of any unauthorized access
  • Use our services only for lawful purposes and in accordance with these terms
  • Not misuse our services, attempt to gain unauthorized access, or interfere with service functionality
  • Report any technical issues, security vulnerabilities, or inappropriate content to our support team

Prohibited Activities

The following activities are strictly prohibited:

  • Using our services for any illegal or unauthorized purpose
  • Harassing, abusing, or harming other users or our staff members
  • Sending spam, unsolicited communications, or malicious content
  • Transmitting viruses, malware, or other harmful computer code
  • Impersonating another person or entity, or falsifying your identity
  • Attempting to reverse engineer, decompile, or extract source code from our platform

Intellectual Property Rights

All content, trademarks, logos, and intellectual property on our website and in our services remain the exclusive property of quilavornexi. You may not reproduce, distribute, or create derivative works without written permission.

You are granted a limited, non-exclusive license to access and use our services for personal purposes only.

User-Generated Content

When you provide information or content through our services:

License Grant

You grant us a limited license to use, store, and process your information solely for the purpose of providing financial planning services

Content Responsibility

You remain responsible for the accuracy and legality of all information you provide to us

Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these terms. Privacy Policy

Service Disclaimers

Our services are provided with the following disclaimers:

Services are provided on an "as is" basis without warranties of any kind

We disclaim all express and implied warranties regarding service availability, accuracy, or fitness for particular purposes

Limitation of Liability

To the maximum extent permitted by Australian law, quilavornexi shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Our total liability to you for any claims shall not exceed the amount you paid for services in the 12 months preceding the claim.

User Indemnification

You agree to indemnify and hold harmless quilavornexi from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Termination

Either party may terminate the service relationship under the following conditions:

  • You may cancel your subscription at any time by contacting our support team
  • We may terminate services for violation of these terms or for any reason with appropriate notice
  • Upon termination, your access to services will cease, though certain provisions of these terms will survive

Dispute Resolution

We prefer to resolve disputes amicably through direct communication. However, formal dispute resolution procedures apply:

Arbitration

Disputes that cannot be resolved through negotiation may be subject to binding arbitration under Australian commercial arbitration rules

  • Arbitration decisions are final and binding on both parties
  • Arbitration will be conducted according to the rules of the Australian Centre for International Commercial Arbitration
  • Arbitration proceedings will take place in Melbourne, Victoria, Australia

EU Online Dispute Resolution

For European Union residents, we participate in the EU Online Dispute Resolution platform for consumer disputes

You can access the ODR platform through the European Commission website

Visit EU ODR Platform

This provides an additional avenue for resolving disputes outside of traditional arbitration

Exceptions to Arbitration

Certain disputes may be resolved in courts of competent jurisdiction, including matters involving intellectual property infringement or urgent injunctive relief

Governing Law

These terms are governed by the laws of Australia, and any disputes will be resolved in accordance with Australian legal procedures and consumer protection regulations.

Changes to Terms

We may modify these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or business practices.

We will provide notice of significant changes through email or website notifications, and continued use of our services constitutes acceptance of modified terms.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and quilavornexi regarding use of our services.

Contact Us

For questions about these Terms and Conditions, please contact us at contact@quilavornexi.com or +61 317-274-019.

Email: contact@quilavornexi.com

Phone: +61 317-274-019

Address: 123 Collins Street, Melbourne VIC 3000